Shipping Policy
Thank you for shopping with Alakmar. We are committed to delivering your orders quickly and securely.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with tracking details (if available).
Shipping Time
Estimated delivery times may vary depending on your location:
- Local Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may be affected by courier delays, customs processing, or unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight
- Shipping method selected
Any additional customs duties or taxes for international orders are the responsibility of the customer.
Order Tracking
If tracking is available for your shipment, you will receive tracking information via email after your order has been dispatched.
Incorrect Address
Please ensure your shipping information is correct before placing an order.
Alakmar is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to customer-provided information
Delayed or Lost Packages
While we work with reliable shipping partners, delays may occasionally occur.
If your package is significantly delayed or lost, please contact us and we will assist you in resolving the issue.
Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged package/product
- We will review the issue and offer an appropriate solution
Contact Us
For any shipping-related questions, please contact us:
